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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy crosson

March 10, 2025

5  out of  5
rating by Cathy crosson
"Wonderful firm, we have worked with them for many years. Just obtained a new homeowners policy with them, and the process was smooth and pleasant. They really value your business and treat you right."
We responded:
"Cathy, Thank you for the Monday morning 5 Star review. We are honored by your Trust and Loyalty. Please share you experience verbally with your family and friends. We will treat them the way you would treat them. "
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Coleman Adkins

February 15, 2025

5  out of  5
rating by Coleman Adkins
"April was a blessing and helped the process of starting my insurance go along smoothly!"
We responded:
"Coleman, your statement about April is right on target. I will make sure she reads your comments. Thank you for allowing us to help you with your personal insurance. Please share your pleasure verbally with your friends and family. It will make April smile again!"
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Christy Reagan

December 19, 2024

5  out of  5
rating by Christy Reagan
"Tyler, Amanda, the claims specialist Heaven are all wonderful at making one feel taken care of and not taken advantage of. I for one have been having a difficult time coming to terms with my recent loss and they truly comforted me and made the process much easier. I hate when some companies make you feel like the accident is your fault in some way and this never happens at Robert Kenimer State Farm!"
We responded:
"Christy, Thank you for the 5 Star review. I will make sure Amanda and Tyler read your kind words. Please verbally share with your family and friends your experience. They will thank you one day. "
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Jessica Clark

December 10, 2024

5  out of  5
rating by Jessica Clark
"Tyler Price is the best agent this side of Mississippi 💜💜💜"
We responded:
"Jessica, Tyler and I are curious if he could beat out the agents west of the Mississippi? Seriously, your comment has brought a smile to our faces. Thank you for your Trust and Loyalty. Please share with your family and friends how pleased you are with Tyler and State Farm. "
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Merlin Caldwell

December 4, 2024

5  out of  5
rating by Merlin Caldwell
"Thanks for answering all our questions and concerns, and addressing all our insurance needs over the many years. You have been a good neighbor and friend."
We responded:
"Merlin, it was truly a pleasure visiting with you and Jenny. I am honored by your Trust & Loyalty. Please share with your family and friends your experience. We would be thrilled to help them. Why? Because nice people like you know other nice folks. Please contact me anytime."
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ML noles

December 4, 2024

5  out of  5
rating by ML noles
"Robert and his team are very friendly, honest and a joy to deal with."
We responded:
"Lynn Thank you. you make it easy to be nice."
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Matt Horsman

November 15, 2024

5  out of  5
rating by Matt Horsman
"We have been with Robert and his team for over 8 years. Fortunate for us we have not had to go through the claims process with State Farm until just recently. After initial communication with Robert directly, Amanda walked us through the entire process. She is amazing! Communication is prompt and she answered all of our questions. Love this team. Thank you!"
We responded:
"Matt, thank you for the 5 Star review. It is an honor to be allowed to be your personal State Farm agent. I will make sure Amanda is aware of your nice comments. Please share with your family and friends the benefits of working with America's largest Auto and Home insurance company in a personal manner. Look forward to visiting with you and your family soon. "
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Kevin Lewis

September 18, 2024

1  out of  5
rating by Kevin Lewis
"I am very dissatisfied. My father had a policy for years and then I took it over after he passed. We tried to file several claims on our roof and they were denied each time. And the agent says they do not see where we filed a claim for them to fix our roof. We sold that house and moved an hour away and STILL kept the insurance. When we moved, our insurance was about mid 200s/mo. Today, we owe 521/mo. on just two cars. That much in two years. That's not including our homeowners, also with Statefarm. Every time that we would call and ask why our insurance was increasing every three months, we would get the story of mandatory increases, state wide increases, etc. Today we began shopping around and for the same coverage elsewhere were going to save 200/mo. - In today's economy every penny helps. When we called to cancel the policy, we were hung up on and they wouldn't answer the phones when we tried to call back. It was 10 minutes before 5pm. My insurance bill wasn't due until today and I tried to cancel it TODAY. Now with them hanging up on us, my refund will be prorated. I am NOT okay with this. This is abuse of power. My wife called and she was being gas lighted about how bad the new insurance was going to be. Anytime we would call, it was constant gas lighting. - I get it, you don't want to lose a customer, but this isn't how you keep them. I've had the worst experience with Statefarm. Multiple times we would call and never receive a call back, questions go unanswered. No one cares. The only thing we were ever offered was to take a drivers course to lower our bill by EIGHT dollars. - This class had to be paid for."
We responded:
"Kevin, first I apologize for my delay in responding to your review. At the time of your review, I was out of town for 12 days. Upon returning Covid hit me like a brick to the head and put me down for another week: old people take it harder. After reviewing your record, it appears we simply failed to meet your expectations. Our goal after 40+ years of serving the community is to meet each client’s personal needs and expectations. Yours is the first one-star review received out of over 225 five-star reviews. So, it is obvious we did not meet your expectations. I simply apologize. Your car insurance was cancelled effective the date requested. A pro-rated discount was applied to your account effective the requested date. As a team we have worked to make sure going forward your needs, assuming you ever give us another opportunity, and those of all our other clients’ needs and expectations are meet at the five-star level. Please tell Kamryn we appreciate her statement via email dated 9/18/2024 Thanking one of our team for all their help and wishing them well. Thank you for your openness and I wish you well with your new company. "
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Melody Maccaroni

September 4, 2024

5  out of  5
rating by Melody Maccaroni
"I have been with Robert since 1986 and he and his staff are always very helpful."
We responded:
"Melody, Melody, Melody! You have honored us with your Trust & Loyalty. Thank you for the kind words. I will make sure the team reads your review."
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Rory Wojcik

September 3, 2024

5  out of  5
rating by Rory Wojcik
"Always a pleasure to talk to and do business with!"
We responded:
"Rory, life is a two way path. Your part of the path is always warm, friendly and kind. You provided us an opportunity to meet you on the path with your Trust & Loyalty and we are honored. "
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Zach Fouquette

July 22, 2024

5  out of  5
rating by Zach Fouquette
"Great experience, glad we are back with State Farm."
We responded:
"Zack, we are honored with the kindness you shared by allowing us to help you. Please contact us anytime a wheel wobbles or falls off the cart: we are ready to correct the situation. "
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Seth Camp

July 20, 2024

5  out of  5
rating by Seth Camp
"I worked with them for my home insurance policy whilst buying a new home and they did a fantastic job following up and staying on top of the mortgage company! They also did all the hard work transferring my car insurance to my new state and cancelling my previous renters insurance! A plus rating for an A plus job!"
We responded:
"Seth the team told me about the pleasure they experienced working with you. Thank you for the kind words. We look forward to continuing to earn your Trust & Loyalty"
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J Schar

June 17, 2024

5  out of  5
rating by J Schar
"Thank you Tyler! You were so helpful and understanding. It's wonderful to get great service."
We responded:
"J Thank you for the great words. I am truly honored with your business and the fact Alicia chose to work with me."
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Curtis Ward

June 15, 2024

5  out of  5
rating by Curtis Ward
"Very nice people and sweet"
We responded:
"Curtis, there is a saying an old friend told me 40 plus years ago; It is easy to be nice to nice people. You, Curtis, made it easy!"
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Ashley Bishop

June 5, 2024

5  out of  5
rating by Ashley Bishop
"While my overall experience with State Farm wasn't the best - I cannot imagine navigating without Robert Kenimer and his team! Specifically, Amanda, she went above and beyond to keep our claim moving after SEVERAL setbacks. Thank you, Amanda, for being one call/text/email away and always getting back to us timely!"
We responded:
"Ashley, your honest comments always help us to become better. Your situation has been reviewed with the proper department. The goal is to build on areas that need correction. Your experience is important and needed addressing. Please call me anytime I can help you. "
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Heather Harper

May 15, 2024

5  out of  5
rating by Heather Harper
"My recent auto claim was handled super efficiently and with a minimum of hassle. I was able to do everything online and got the coverage for the repairs and rental car without a hitch. Very satisfied."
We responded:
"Heather thank you for your Trust & Loyalty. We always expect top knotch claims service. Thank you for sharing with everyone. Please tell your friends and family about your experience so they too can enjoy great service with affordable rates for their car and home insuance"
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Sid Austin

May 13, 2024

5  out of  5
rating by Sid Austin
"Friendly service, competitive prices, hometown feel."
We responded:
"Sid, i really like the "HOMETOWN" feeling portion of your review. It is out goal to be the best by working with clients to educate them while providing top of the line service. Please tell your family and friends to give us a call about saving them money while treating them with TOP quality service. "
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Bobby Husby

May 8, 2024

2  out of  5
rating by Bobby Husby
"The house insurance was in my mom's name and she passed away with Dementia, I had been her caregiver for the last 4 years paying all the bills. The insurance is paid up till November, mom passed the 1st week of March. Robert Kenimer insurance agent called me the the in late April to inform me that since my mother name was on the policy that they had to reevaluate the policy. Remind you the policy is paid up to November. I feel that they should have waited till the policy was coming due, not 40 days after my mom's passed. Very inconsiderate 😒, sounds like greedy policy here. I will be taking my business elsewhere!"
We responded:
"Bobby it was sad to hear about your mother. I hope you and your brother, Kenneth, received the card I sent y'all after your mother's passing. I remember her vividly, and she was always friendly to me and the team members. I understand it does feel harsh to contact the survivors so soon after a family member passes. The purpose is to eliminate a problem. As background, several years back a client died, and we did not know about their passing till 7 months later. At that point, the family called to file a claim. Be home had been unoccupied for over 6 months: this caused coverage lapses. Since that time, I have made it a priority to contact the family after a client dies to offset any potential problems. I truly apologize for the manner that we delivered the status: it is obvious we did not explain ourselves to help you make an informed decision. I am sending you a personal email also. Thank you Bobby for your honest feelings."
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SSI tech

April 3, 2024

5  out of  5
rating by SSI tech
"I have my Home owners insurance and 3 autos with Robert Kenimer State Farm Insurance Agency and love the service! April Golden is my Rep and is always helpful and quick to respond. I recommend this agency and it's staff to anyone."
We responded:
"Larry, Thank you for the 5 Star review. I have made sure April Golden has read your note. It is nice clients like you that make us truly understand how important our support for you makes a difference. Please verbally tell your family and friends about April and the great low rates for auto, home, life, health and business protection State Farm offers. "
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David Williams

April 2, 2024

5  out of  5
rating by David Williams
"Once again Robert’s team guided me through my latest road mishap. Thank you all."
We responded:
"David, you have honored me with your loyalty! It is exciting to see your words for the public to view. Please do me a favor and tell your friends about the great service that has made you a 40+ year client. Next time you come by I will buy us lunch: let me know when you are headed this way."
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Monica Wilson

March 19, 2024

5  out of  5
rating by Monica Wilson
"Tyler & the State Farm crew are #1. They called me twice when both of my vehicles were involved in accidents, asking me if everyone was Ok and they were sorry to hear what had happened. THE BEST!!!!"
We responded:
"Monica thank you for recognizing Tyler and the team. We are very thankful you allow us to be your personal agent. Please share with your friends and family the GREAT service Tyler provided you. Also tell them we have low rates for their auto, home/renters and life insurance."
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Amy Acosta

February 26, 2024

5  out of  5
rating by Amy Acosta
"Good"
We responded:
"Amy, Thank you for the great review. I will make sure the team see your review. Thank you for your trust and loyalty. Please share with your friends and family the great service and how we have low rates for their auto, home/renters and family life needs. "
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Ray Reynolds

January 25, 2024

5  out of  5
rating by Ray Reynolds
"Excellent service and communication."
We responded:
"Ray, it said it to the point! The team truly appreciates the opportunity to help you. Please spread the word because most folks at other offices do not receive the care you did when visiting. I will make sure the team sees your comment. "
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Oinkers The PigTaco

January 11, 2024

5  out of  5
rating by Oinkers The PigTaco
"April Golden was very helpful for me! She made sure that I knew exactly what I was getting into when we were talking about the different benefits of each coverage. It was especially helpful since it's my first auto insurance, so thanks again!"
We responded:
"Hey, Oinkers. A great comment about a very helpful lady that takes her responsibilities very seriously when it comes to making sure clients truly understand their insurance. I will make sure she sees your wonderful comment. Be sure to spread the word about her service to your friends and family. "
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Lashaun McClure

December 1, 2023

5  out of  5
rating by Lashaun McClure
"I mean, honestly, State Farm is the best Insurance agents that I know of I mean I’ve been with them way over a decade I’m just in a situation right now, so hopefully I can stay but if not, I hope I can find another agent just as good."
We responded:
"Lashaun, Thank you for the great review. The team was very impressed by your great review. On the other hand, they truly are excellent: I see it everyday. Please share your feelings with your family and friends so we can serve them and provide low rates for their auto insurance and home insurance"